Refund Policy – Drop-ins, Class Packs & New Member One-Week Trial

At Sculpt Fitness, we value our clients and strive to provide the best experience possible. However, due to the nature of our services, all purchases of drop-in classes, class packs, and the New Member One-Week Trial are considered final and non-refundable, except under the following acceptable conditions:

  • A duplicate purchase was made in error.

  • A system error occurred during payment processing.

  • The class was canceled by Sculpt Fitness and no alternative option was provided.

Refunds will not be issued for non-attendance, scheduling conflicts, or change of mind. We encourage clients to carefully review schedules and availability prior to purchasing.

Refund & Cancellation Policy – Memberships

Membership purchases at Sculpt Fitness represent a contractual agreement between the member and the studio. Refunds will not be issued for memberships under any circumstance, except in cases of:

  • Duplicate charges

  • Billing errors

We do allow membership cancellations under certain requirements, which may include:

  • Verified medical condition preventing participation in classes (documentation required).

  • Relocation outside of a reasonable distance from the studio (proof of new address required).

  • Other exceptional cases reviewed and approved by management.

All approved cancellations are subject to a cancellation fee equal to 50% of the remaining contract balance to cover administrative and contractual costs. This fee will be applied at the time of termination.

Any membership renewal cancellation for all memberships must be made 5 days before membership renews. Any cancellation made after the membership is charged will not be eligible for refund.

By enrolling in a membership, clients acknowledge that early termination is considered breaking a contract, and cancellations will only be approved when the outlined requirements are met.

Classpass bookings

Any classes reserved through ClassPass are considered third-party bookings. These reservations are subject to ClassPass's policies and booking system. For questions regarding credits, cancellations, refunds, or reservation changes, please contact ClassPass directly. Sculpt Fitness is unable to modify or process requests related to ClassPass reservations outside of our studio policies.